Important Information

Red Kite Financial Solutions is a trading style of Red Kite Financial Solutions Ltd.

Red Kite Financial Solutions Ltd is authorised and regulated by the Financial Conduct Authority (FCA).

Clients can verify our regulatory status via the Financial Services Register.

Mortgage advice is provided based on individual circumstances and recommendations are tailored to each client.

We provide advice on a range of protection products including life insurance, critical illness cover and income protection.

Policies may have exclusions and limitations. Full details are provided before any recommendation is made.

Policies generally have no cash-in value unless specifically stated.

Terms and conditions apply.

Red Kite Financial Solutions Limited also trades as:

• Alexander Ross Mortgages & Financial Services
• Quantico Financial Solutions
• JC Mortgage Advice
• LC Premier Consulting

These are trading styles of Red Kite Financial Solutions Limited, which is authorised and regulated by the Financial Conduct Authority (FCA reference 774584). Advice provided under any of these trading styles is provided by, and the responsibility of, Red Kite Financial Solutions Limited.

We are committed to providing a high standard of service. If you are unhappy with any aspect of our service, please let us know.

1. 1

   Step 1

   Contact us directly and explain your concern.

2. 2

   Step 2

   We will investigate the matter and aim to resolve it promptly.

3. 3

   Step 3

   If you remain dissatisfied, you may be entitled to refer your complaint to the Financial Ombudsman Service.

We take your privacy seriously and handle personal information in accordance with applicable UK data protection legislation.

Information provided through our website is used solely for the purpose of responding to enquiries and delivering financial services.

If you have any questions regarding our services, policies or regulatory information, please contact our team.